Reference

How 8kfbd Handles Your Personal Information

This Privacy Policy covers what data 8kfbd collects when you open an account, deposit via bKash, Nagad or Rocket, and use our lobby — and exactly how we protect it. Access to our platform depends on your local law and eligible regions.

Account data protectionbKash, Nagad, Rocket wallet privacyCookie and session controlsData retention limitsYour right to request changes
8kfbd How 8kfbd Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Email Privacy Requests Send data access, correction or deletion requests to our privacy address. We aim to respond within the period required by applicable law in your region.
Live Chat — Account Help Open the live chat from your account dashboard if you have an urgent question about how your bKash or Nagad wallet details are stored or used.
In-Account Privacy Settings Log in, go to Account Settings, and find the Privacy section to review your data sharing preferences, manage cookie consent or download your activity record.
HOW WE PROTECT IT

Data Handling, Retention and Account Security

Encrypted Data Storage

All account credentials and payment references — including bKash and Rocket wallet numbers — are stored using industry-standard encryption so they cannot be read if intercepted.

Cookie and Session Policy

We use session cookies to keep you logged in and analytics cookies to understand which lobby sections you visit. You can adjust cookie preferences from your browser or account settings at any time.

Data Retention Period

We keep your account data for as long as your account remains active and for the period required by applicable regulations afterward. Once that period passes, personal records are deleted or anonymised.

Who Can Access Your Data

Only verified 8kfbd staff handling account operations or fraud review can access your personal data. No marketing partner or unrelated third party receives identifiable account information.

Your Privacy Policy Questions

Real questions about how your data works on 8kfbd — account access, wallet privacy, cookies, deletion rights and how to get in touch if something needs correcting.

We collect your name, mobile number, email and the payment method you register — bKash, Nagad or Rocket. Device and session data is also logged for security purposes.

Your wallet numbers are encrypted at the point you enter them. Only the fraud and payments team can access a masked reference — never the full number in plain text.

Yes. Submit a deletion request via email or live chat. We will process it within the timeframe required by the law of your eligible region, unless retention rules apply.

We do not sell your data. Payment processors handling bKash, Nagad or Rocket transactions are contractually bound to protect your details under equivalent data security standards.

Session cookies keep you logged in during your visit. Analytics cookies track which sections you browse. You can manage both through your browser settings or the cookie preference panel in your account.

We retain records for the period required by applicable regulations in your jurisdiction. After that mandatory window closes, personal data is deleted or anonymised from our systems.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.